Returns & refunds
Last updated: 21 October 2026
We want every Huppy book to arrive in perfect shape. If something isn't right, we'll make it right.
Instant downloads
- Because download files are delivered straight away and can't be returned, we don't offer refunds once the download link has been sent.
- If a file doesn't open, is the wrong book, or you were charged twice, write to us within 7 days and we'll send a working file or refund you.
Printed books
- Damaged, misprinted or wrong item: tell us within 7 days of delivery, with a photo of the problem. We'll send a replacement or give you a full refund, whichever you prefer.
- Changed your mind: you can return an unused book in its original condition within 7 days of delivery. Return shipping is paid by you, and we refund the price of the book once it reaches us.
- Cancelling: you can cancel for a full refund any time before your order is dispatched.
How refunds work
- Refunds go back to the original payment method within 7 working days of approval.
- Your bank or UPI app may take a few extra days to show the money.
To start a return or refund, write to hello@huppy.co.in with your order number and what went wrong.